Reduce IT headaches with proactive, fixed-rate application management tailored to your business.
Hear from clients who rely on Application Managed Services for reliable, proactive IT support.
I’ve had the pleasure of working with this company, and I can confidently say they are professional, knowledgeable, and operate with the highest level of integrity. Their team is responsive, detail-oriented, and genuinely committed to helping their clients succeed. Whether it’s their guidance, customer service, or overall business support, they go above and beyond. I highly recommend them to anyone looking for reliable and trustworthy business solutions.
Excellent service and technical expertise! What sets them apart is their proactive approach. They don’t just fix problems, they help prevent them. Communication has always been clear, and their turnaround time is impressive! Good job BSWI!
Business Solutions With Integrity says a lot with its name. But there is a lot more to this first-rate IT Services Company; integrity is only the beginning. They answer phone calls promptly and give phone service that is patient, knowledgeable, and professional. If you need on-site service, they are ready to attend to your needs. The IT staff at BSWI care about their customers and want to resolve our problems as much as we want them to be solved. I have been a BSWI client for over eleven years, and I am 100% satisfied.
I had an outstanding experience with BSWI!
They were incredibly helpful from start to finish and truly know how to take care of their clients. The team is very responsive, always quick to answer questions, and consistently goes above and beyond to assist with any needs. It’s rare to find such dedicated customer service, and I highly recommend them to anyone looking for top-notch support.
Thank you, BSWI, for your exceptional service!
Wayne and the team are top-notch.
Always responsive, a ton of technical expertise and background, and it’s a pleasure to interact with every team member.
Tough to imagine a better partner to work with for anything IT-related.
I have partnered with BSWI across 4 companies, and they are great. They prioritize the customer experience and are accessible when you need help. Highly recommend them.
I am very impressed with the professionalism and immediacy of the help I received from the tech team in helping me solve my issues. I was well taken care of.
Proactive monitoring and compliance solutions
Comprehensive monitoring and management keep your business-critical applications secure, up-to-date, and performing optimally. The team uses advanced monitoring tools to detect and resolve issues before they disrupt your operations. Regular maintenance, health checks, and performance tuning are included, supporting both on-premises and cloud-based applications. You receive clear status reporting, actionable insights, and peace of mind knowing your systems are in expert hands.
Proactive compliance management ensures your IT environment aligns with key Canadian regulations such as PIPEDA and PHIPA. The service includes risk assessments, audit trails, and ongoing policy reviews. You benefit from regular updates on changing requirements, guidance on best practices, and simplified evidence collection for audits. This approach minimizes compliance risks and strengthens your organization’s reputation for data security and privacy.
Application support is available through both remote and on-site channels, offering rapid response to user issues, troubleshooting, and technical questions. Support covers software installation, updates, configuration changes, and integration with other systems. Dedicated technicians provide clear communication and personalized assistance, meaning you experience minimal downtime and maximum value from your technology investments.
Strategic IT audits and assessments provide clear visibility into your application ecosystem. The process includes in-depth reviews of software licensing, system health, security vulnerabilities, and user access controls. Actionable recommendations help you optimize your environment, reduce risks, and prioritize future investments. This service supports informed decision-making and long-term IT planning.
Customizable service packages ensure you receive consistent, transparent support tailored to your organization’s size and complexity. Packages include defined response times, service scopes, and escalation paths, removing guesswork from IT management. Clear pricing structures make budgeting easier and decision-making more straightforward, empowering you to focus on business priorities with confidence.
Lifecycle management extends from application deployment to retirement, covering updates, patching, integration, and decommissioning. The team coordinates with software vendors, manages change control, and ensures smooth transitions between technology platforms. This full-spectrum approach reduces risk, avoids costly errors, and positions your organization for ongoing technological advancement.
Application Managed Services deliver consistent, reliable oversight for your critical software systems. Experience increased productivity and fewer disruptions thanks to proactive monitoring, fast support, and streamlined updates. With transparent monthly service packages, you enjoy cost predictability and strategic IT guidance tailored to your organization’s needs. Benefit from a trusted partner recognized for responsiveness and long-term client retention.
Application Managed Services empower your organization to focus on growth, not IT issues. Benefit from a single point of contact for all application needs, including audits, updates, and user support. The dedicated team manages everything from compliance to software optimization, so you can expect fewer surprises, rapid resolutions, and a technology environment that evolves with your business.
Experience fewer disruptions, predictable IT costs, and professional support every month.
Application Managed Services cover ongoing support, proactive monitoring, updates, and troubleshooting for your business-critical applications. You benefit from expert help desk support, regular application performance checks, security patching, and integration assistance. Whether you have five or 1,500 users, the service adapts to your environment, ensuring your applications run smoothly and securely every day.
With Application Managed Services, you get predictable monthly IT costs, minimized downtime, and fewer unexpected disruptions. This allows you to focus on your core business while applications remain secure, compliant, and up-to-date. You also gain peace of mind knowing that proactive support helps prevent issues before they escalate, enhancing productivity and efficiency across your team.
The transition process starts with a detailed assessment of your current applications and workflows. From there, a tailored onboarding plan is created, including knowledge transfer, documentation review, and setup of monitoring tools. You receive clear timelines and a dedicated point of contact to ensure a seamless, low-disruption handover to managed support.
You can choose from consistent service packages that remain the same for every client, making it easy to understand whats included. While package pricing is based on your unique needs, the structure ensures transparent, reliable service. This means you get a straightforward offering with no hidden fees or confusing options.
You benefit from a provider known for fast response times, deep technical expertise, and long-term client relationships. Consistent service packages, a proactive approach, and a commitment to Canadian compliance standards like PIPEDA and PHIPA set this team apart. Many clients stay for years, highlighting reliable support and real value for every business size.
