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“We have been extremely pleased with the level of expertise demonstrated by the technical staff at Business Solutions With Integrity. It has been a rewarding experience as all our requests have been met with a high level of technical experience and candor. Our relationship with BSWI has been for almost three years and we have no hesitation in recommending their services to any entity seeking qualified technical assistance.”
Deepthi Thiruchelvam Business Manager - Basilian Fathers of Toronto
“We have been very pleased with the work BSWI has done for us, especially with the recent systems upgrade work, most of which was carried out by Bill. Things have been running much more smoothly here since the upgrades and mail server changeover. I can’t think of anything that could have been done differently. All in all, we have been very pleased with the quality of service (including quick response time) from Bill and others at BSWI who have worked with us. I certainly expect the relationship to continue. Many thanks.”
Robert MacKenzie Director, Publications & Content Development - Canadian Society of Association Executives
“We were one of the companies unfortunate enough to attract the “I Love You” virus. BSWI arrived in a few short hours even though they had been dealing with three other organizations that day that had also contracted the virus. The team that arrived was courteous, friendly, efficient and dedicated. They were prepared to stay until things were all clear, no matter how long it took (and it took some time). At First Light we have always been able to count on Business Solutions to provide quick and knowledgeable solutions so that the rest of us can get back to our workday. I’ve used a lot of different organizations over the years, and have suffered a lot of heartache for my trouble. I can’t imagine ever choosing to use anyone besides BSWI.”
Darlene Dundas, Director, IT Services - First Light
“Over the past three years we have engaged Wayne Clements and his firm, Business Solutions with Integrity, to service our Network Computer system. Wayne was our primary contact for hardware and software issues. We have found Wayne and his colleagues to be extremely reliable and professional. They have always responded in a timely manner to any requests for assistance and often will respond in person. The stability that they have brought to our network environment has been invaluable. I would definitely use them for future assignments and I would not hesitate to recommend Wayne and his firm to any company in need of a technology consultant.”
Richard G. Cooke, BSc., Managing Director - FRICS
“I want to thank you and your staff for the service you have provided over the years. I appreciate all of the support and effort you have put in on my company’s behalf. As a sole proprietor, I know only too well how difficult it can be to provide service to demanding clients and I recognize that, at times, I can be one of them. Running a small business means that I am heavily reliant on my computer and the people who help me maintain it. Again, many thanks for your years of support and service.”
Bruce G. Lawson, President - Carte Blanche Communications Group Inc.
“In recent months we have on several occasions dealt with BSWI and, in particular, with Wayne Clements and Marc Gardner, in their capacity as consultants for law firms using one or more of our legal software applications. We found these individuals to be very knowledgeable, cooperative and professional, and they always expressed an unconditional desire to achieve the best results for the client. They were exceptional in terms of their ability to troubleshoot. We always had their full cooperation. Do Process would certainly recommend their services to others.”
Mitchell Brown, BSc., LL.B., President - Do Process Law Office Practice Systems
“Our five-year relationship with BSWI has been a model example of a technology partnership that is invaluable to our organization. In our business, it is essential that our systems are up and running 100% of the time. Together with BSWI, we have developed a system with mirrored backup drives, tape storage and backup servers. Whenever we have had to upgrade existing equipment and software to accommodate the continuing upgrades to our database, they have always accommodated our needs in a prompt and professional manner. Any time we have had a problem or request, they have responded immediately, always gave value-added insight and went that extra mile. That’s why we have a technology partnership, not a vendor to supplier one.”
Mark Gallow, Controller, Data Administrator - The K&G Group of Companies
“BSWI has provided us with networking and computer support for over five years. Wayne Clements and his staff have demonstrated a high level of knowledge by providing innovative and cost-effective solutions for all of our computing needs. In an industry that is often criticized for poor customer service, BSWI has never disappointed us. We operate a diversified portfolio of businesses that are dependent on our information systems. BSWI has initiated and implemented systems to safeguard our information and to prevent down time. Whenever we have a problem, response time is immediate. We have come to rely on the “Integrity” in the name of BSWI. We are proud to be partnered with them for our business information systems.”
D. Scott Collins, C.A.Controller - Coughlan Homes
“I just wanted to let you know how pleased we are with the new program that you designed for our company. Not only have you met all of our needs but you have actually exceeded what we were expecting. The new program is completely “user friendly” so even my most computer challenged staff find it easy to navigate. All of our program breakdowns have virtually been eliminated. Coupled with the faster computers you installed, customer satisfaction is at an all time high. Your understanding of our needs, the attention to detail, and the efficiency that you put forth in completing everything have been nothing short of exemplary.”
Colleen Smith, General Manager - Extoggery
“Our firm has enjoyed a long and successful association with BSWI. We credit Wayne and his knowledgeable and dedicated colleagues for keeping our systems current, protected and, most importantly, reliable. Their prompt cost-effective service and the support they provide our employees are greatly valued as they allow us to maintain our focus on serving our own clients without disruptions or distractions. We look forward to their ongoing support and guidance in the future”.
David A. Edmison, President - Martin, Lucas & Seagram Ltd.