Business IT Support Services

Preemptive Remote And Onsite Support

Having issues with your office computers or software? Concerned about security issues? Need help with Office 365?

With over 25 years of supporting IT solutions for corporations and small businesses, BSWI is here to help you with all your business IT support needs.

Not sure what you need or want to find out where you stand? Fill out the form to receive our free, no obligation assessment report.

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Satisfied Clients
How We Help

Reliable Business IT Support with Fixed Cost Solutions You Can Trust

  • Fully Managed IT Services
  • Flat Rate Pricing
  • Unlimited IT Labour
  • Preemptive Support
  • Onsite or Remote Support
  • 24-Hour Support
  • Immediate Response to Emergency Calls
  • Peace of Mind
CORPORATE IT SUPPORT SERVICES
CORPORATE IT SUPPORT

Preemptive support

Our aim is different – we aim to prevent your IT from breaking down in the first place. Preventable problems are prevented. Our managed IT services keep all your in-office and remote systems running beautifully and consistently. We monitor your systems every hour of every day, so we find issues, fix problems, implement updates and perform repairs before you even know you have a problem.

Remote support
We’ve developed the infrastructure, systems and processes to provide 24 hour support all year round, using telephone and Internet. We won’t get in your way at your office if we don’t need to.

Onsite support
You get fast onsite support should it be necessary because we’re based in Toronto. Our customer base is spread across the GTA and we have staff and equipment ready to roll if something does happen that can’t be dealt with remotely.

Typically, our hardware and software support includes:

  • 24/7 PC health monitoring – if there is a problem we get an alert (for example a virus, a hard drive failure etc.) so we can deal with the issue.
  • Automatic remediation of problems detected during monitoring if possible.
  • Technician notification and handling of problems not automatically resolved.
  • Scheduled server and workstation maintenance to maximize equipment performance.
  • Patch Management: We make sure your Microsoft Windows and Office patches are applied in a timely manner to keep you running smoothly and securely
  • Update and monitoring of Antivirus Software.
  • Software to help protect from the Ransom Virus and malicious software attacks.
  • Products to block dangerous sites if needed.
CORPORATE IT SUPPORT SERVICES

Ready to Level Up?

Revolutionize your business with IT solutions that give you the edge.