FAQ

Frequently Asked Questions

What does a managed IT service provider do?

A managed IT service provider assumes responsibility for the IT infrastructure and services that a business or organization requires to run. Synonymous with “cloud service provider,” a managed IT service provider removes the need for you to have an in-house IT team. All end user systems as well as backend routines can easily be managed remotely by a team that works around the clock to ensure the upkeep of your systems.

What are the benefits of managed IT services?

With a managed IT service provider, you no longer need to shoulder the burden of keeping an in-house team on top of your IT infrastructure and services. Instead, a managed IT provider will be able to quickly and easily identify problems with your systems even when you are off the clock. Managed IT service providers also have security mechanisms in place to ensure robust storage of your sensitive data.

What should I look for in a cybersecurity company?

You should look for a cybersecurity company that is able to handle existing networks as well as having the ability to completely rebuild your security to be protected against the most current attack methods. A great cybersecurity company needs to be able to comprehensively identify any weak points in your systems and networks to enact a fast and sure countermeasure.

How do managed services work?

Managed services work by having a team employed to continuously monitor and manage your networks, storage and end user systems. Management of your networks occurs via remote access meaning you do not need to have a team in-house to provide this service.

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