Reduce IT delays with flat-rate managed support, rapid response, and proactive prevention from experienced technicians.
See why businesses rely on BSWI for clear communication, fast help, and dependable systems.
I’ve had the pleasure of working with this company, and I can confidently say they are professional, knowledgeable, and operate with the highest level of integrity. Their team is responsive, detail-oriented, and genuinely committed to helping their clients succeed. Whether it’s their guidance, customer service, or overall business support, they go above and beyond. I highly recommend them to anyone looking for reliable and trustworthy business solutions.
Excellent service and technical expertise! What sets them apart is their proactive approach. They don’t just fix problems, they help prevent them. Communication has always been clear, and their turnaround time is impressive! Good job BSWI!
Business Solutions With Integrity says a lot with its name. But there is a lot more to this first-rate IT Services Company; integrity is only the beginning. They answer phone calls promptly and give phone service that is patient, knowledgeable, and professional. If you need on-site service, they are ready to attend to your needs. The IT staff at BSWI care about their customers and want to resolve our problems as much as we want them to be solved. I have been a BSWI client for over eleven years, and I am 100% satisfied.
I had an outstanding experience with BSWI!
They were incredibly helpful from start to finish and truly know how to take care of their clients. The team is very responsive, always quick to answer questions, and consistently goes above and beyond to assist with any needs. It’s rare to find such dedicated customer service, and I highly recommend them to anyone looking for top-notch support.
Thank you, BSWI, for your exceptional service!
Wayne and the team are top-notch.
Always responsive, a ton of technical expertise and background, and it’s a pleasure to interact with every team member.
Tough to imagine a better partner to work with for anything IT-related.
I have partnered with BSWI across 4 companies, and they are great. They prioritize the customer experience and are accessible when you need help. Highly recommend them.
I am very impressed with the professionalism and immediacy of the help I received from the tech team in helping me solve my issues. I was well taken care of.
See how practical managed IT support works. Learn how BSWI reduces delays, controls costs, and keeps business systems reliable with clear communication and fixed monthly support.
28 Years of IT
BSWI brings steady, practical IT support built around uptime, cost control, and fast help when users need it.
Clear Monthly Costs
Flat-rate packages replace hourly billing with predictable support, unlimited labor, and no surprise fees.
Proactive Support
Our Tier 2 and Tier 3 technicians identify risks early, improve systems, and help reduce costly disruption.
Practical support across every IT need
Get a fully staffed helpdesk for user issues, troubleshooting, and practical fixes that keep your team productive with fast turnaround.
Replace hourly billing with flat-rate monthly support, unlimited labor, transparent pricing, and no surprise fees in your IT budget.
Identify issues early through monitoring, audits, and preventive maintenance that reduce delays and lower remediation costs.
Improve protection with cyber risk assessments, email impersonation defense, and rapid response to active security concerns.
Keep networks stable with practical support for connectivity, performance, access, and infrastructure reliability across locations.
Plan and complete IT projects with clear scope, communication, budgeting, and execution that keeps work on schedule.
Support cloud and Microsoft environments with setup, licensing guidance, access management, and everyday user assistance.
Source hardware and software with practical guidance, licensing clarity, and options aligned with your operational needs.
Receive ongoing technology guidance that helps systems keep pace with business change, risk, growth, and budget priorities.
Predictable monthly IT support gives your team a practical alternative to hourly billing. BSWI provides flat-rate, all-inclusive support with unlimited labor, a staffed helpdesk, and no hidden fees.
You get clear communication, fast turnaround times, and ongoing technology guidance that keeps systems reliable without disrupting daily operations.
Get clear costs, rapid response, and support that prevents disruption.
BSWI delivers flat-rate managed IT services across Toronto and the GTA. Find support in your area:
The complete function of an internal IT department: unlimited helpdesk and on-site support, 24/7 monitoring and maintenance, fully managed cybersecurity with live expert oversight, engineered backup and disaster recovery, cloud and Microsoft 365 management, fleet-level procurement, and dedicated vCIO strategy, all under one flat monthly fee.
There are no per-incident charges and no metered labour, so every department calls support the moment they need it, and your finance team sees the same predictable number every month.
Almost certainly. We support organizations from 5 computers up to 1,500 employees with 200+ workstations, including multi-site operations across the GTA.
More importantly, our vCIO-led planning is built for growth: capacity, security and budgets are mapped years ahead, so scaling means executing a plan rather than surviving a scramble.
Clients who joined us at a dozen users have grown to 70 and 85+ under the same partnership, exactly the trajectory the model is designed for.
Pricing is based on your users, devices and environment complexity, delivered as one transparent flat monthly rate with unlimited IT labour included.
No hourly billing, no per-ticket charges, no surprise project invoices for routine work. Your finance team gets a fixed, forecastable number they can budget years ahead.
And we get an incentive structure that rewards preventing problems rather than billing for them — which is why the model consistently outperforms hourly arrangements on both cost and stability.
A structured 2–4 week program: full environment audit and documentation, credential and vendor transfer, deployment of monitoring and security tooling across all sites, stabilization of priority issues, and a handover of executive-level reporting.
Work is sequenced to avoid business disruption, most changes happen outside peak hours and behind the scenes — and you’ll have named contacts, including your vCIO, from the start.
By the end, your environment is documented to a standard most companies have never had.
Track record and alignment. Twenty-eight years in business. Clients who’ve stayed for two and three decades as they grew from a dozen users to nearly a hundred.
A helpdesk where 93% of calls reach a live technician within 2 minutes. And a flat-rate model that puts our incentives on your side of the tablewe succeed when your systems stay quiet, not when they break.
Plenty of MSPs serve Mississauga; very few can show this kind of history.
